Guaranty Policy:
Credit card is required to guarantee the reservation.
Check In: 14:00 hrs.
Check Out: 13:00 hrs.
Deposit Policy:
Bank:BANAMEX
Beneficiary: Aguas Termales De El Carrizal SA de CV
Branch: 101
Account: 0387732
Interbank Code: 002840010103877320
A minimum of one night deposit is required prior to arrival, then voucher must be sent to hotel 2 days prior as a deadline; as a matter of fact, deposit only will be accepted once booking has been already confirmed and guaranteed.
Credit Cards Accepted:
American Express, MasterCard y Visa.
Cancellation Policy:
Must cancel within 2 days prior to arrival date, in order to avoid fee charges.
No Show Policy:
If No Show occurs, a one night stay fee will be charged.
Extra person Policy:
Three extra persons are admitted per room with 2 double beds, with a fee charge of $10.00 USD per person.
Kids Policy:
Chlidren of 11 years old and up are considered adults; in case family consists of 2 adults and 3 children of 11 years old, they will be charged the equivalent of one person.
Pets Policy:
Sorry, No pets are allowed.
Oversold Policy